Returning an item

Enjoy risk-free shopping

If you’re not happy, we’re not happy. That’s why you’ve got up 14 days after the date of your order to return a product to us.

And if you’ve bought a toy or bondage item that hasn’t enhanced your sexual happiness, we’ll give you your money back under the terms of our 14 Day Money Back Promise.

To return a product to us, fill in the form below then follow the instructions you’ll receive by email.

Lingerie items, Lubes & Essentials and Sexual Wellness products must be unopened, unused or unworn and have packaging or tags intact.

Please note that we cannot offer exchanges.

All products are covered by the manufacturer’s warranty policy. If anything goes wrong with your product, we’ll guarantee it.